Wile Connect App – Privacy Policy

Effective Date: 20 October 2025

Farmcomp Oy (“Farmcomp”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring the secure handling of your personal data. This Privacy Policy describes how we collect, use, store, and protect your personal information when you use the Wile Connect mobile application (“App”).

1. About Farmcomp

Registry Keeper:
Farmcomp Oy
Jusslansuora 8, 04360 Tuusula, Finland
Telephone: +358 (0)9 7744 970
E-mail: [email protected]

Contact Person for Privacy Matters:
Maisa Mutanen
Jusslansuora 8, 04360 Tuusula, Finland
Telephone: +358 (0)9 7744 970
E-mail: [email protected]

Farmcomp Oy develops and provides innovative agricultural and environmental measurement solutions. This App may interact with Farmcomp’s hardware devices and cloud services to offer customers enhanced functionality, such as device management, data visualization, and analytical insights.

2. Data Security Commitment

Farmcomp values the responsible handling of personal data as fundamental to its business integrity. We use appropriate organizational and technical measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

3. What is Personal Data?

Personal Data refers to any information relating to an identified or identifiable natural person. An identifiable person is one who can be identified directly or indirectly, such as by name, contact details, device identifiers, or other personal attributes.

4. Information We Collect

We may collect the following categories of Personal Data when you use the App:

(A) Customer Information:

  • Identification Data: First name, last name.
  • Contact Information: Email address, phone number.
  • Account Data: Login credentials and account preferences.

(B) Device and Technical Data:

  • Device Information: Device model, operating system, unique device identifiers, app version.
  • Geo-location Data: GPS coordinates (longitude and latitude), IP address, and time zone, where applicable to app functions such as location-based data recording.

(C) Usage Data:

  • Information on how you interact with the App, including features used, date and time of access, app activity logs, and performance diagnostics.

(D) Cookies and Tracking Data:
The App may use cookies or similar technologies to enhance user experience, remember preferences, improve performance, ensure security, and analyze aggregated usage data.

5. Purpose of Processing Personal Data

We collect and process your personal data only for legitimate business purposes related to the use of the App and Farmcomp services, including:

  1. User Registration and Authentication:
    To verify your identity and provide access to authorized features.
  2. Account Management:
    To create, maintain, and manage your user profile or device registrations.
  3. Customer Support and Communication:
    To respond to inquiries, provide assistance, and deliver updates or notifications about the App and Farmcomp products.
  4. Service Improvement and Analytics:
    To analyze app usage patterns and performance data to enhance functionality and usability.
  5. Device Data Synchronization:
    To enable communication and data exchange between Farmcomp devices and the mobile application.
  6. Security and Fraud Prevention:
    To protect users and systems against unauthorized access and malicious activity.
  7. Legal and Regulatory Compliance:
    To meet obligations under applicable data protection and business laws.

6. Legal Basis for Processing

Farmcomp processes your personal data under one or more of the following legal bases:

  • Contractual necessity: When data processing is required to provide the App or related services you have requested.
  • Legitimate interest: For improving services, ensuring system security, and preventing misuse.
  • Legal obligation: When processing is required for compliance with applicable laws or regulatory requirements.
  • Consent: When you have provided explicit consent (e.g., for location tracking or marketing communication).

7. Sharing and Disclosure of Personal Data

Farmcomp will share personal data only when necessary and with trusted third parties that help operate, maintain, or improve the App, such as:

  • Service Providers: IT hosting, data analytics, customer support, or maintenance services.
  • Logistics or Technical Partners: To enable hardware connectivity or device registration.

All such parties are bound by confidentiality and data protection agreements.

Farmcomp does not sell or rent your personal data.
Your data will not be transferred outside the EU/EEA, unless such transfer is necessary for the service you use and complies with applicable data protection requirements.

8. Data Retention and Security

We will retain your personal data only for as long as necessary to fulfill the purposes described in this Policy or as required by law.
When data is no longer needed, it will be securely deleted or anonymized.

Farmcomp employs appropriate administrative, technical, and physical safeguards to protect personal data from loss, misuse, or unauthorized access.

9. Your Rights

Under applicable data protection laws, you have the following rights:

  • Access: Request a copy of your personal data we hold.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your data (“right to be forgotten”).
  • Restriction: Request limitation on processing of your data.
  • Objection: Object to data processing, including direct marketing.
  • Data Portability: Request transfer of your personal data in a structured format.
  • Withdrawal of Consent: Where processing is based on consent, you can withdraw it at any time.

To exercise these rights, please contact us at:
📧 [email protected]

You also have the right to lodge a complaint with the Data Protection Ombudsman in Finland if you believe your rights have been violated.

10. Cookies and Analytics

The App may use cookies and third-party analytics tools (such as Google Analytics for Firebase) to monitor usage patterns and performance. Data collected is aggregated and anonymized for statistical purposes and does not identify individual users.

You can manage or disable cookies and location permissions in your device settings at any time.

11. Delete the Account

Users can delete their account along with all associated data. To do this: Login > User Profile > Delete My Account

11. Delete Your Account

You can permanently delete your account along with all associated data.
To do this: Login → User Profile → Delete My Account

12. Updates to This Privacy Policy

Farmcomp may update this Privacy Policy periodically to reflect changes in legal requirements, technology, or our data practices. Updates will be posted within the App, and the “Effective Date” will be revised accordingly.

We encourage you to review this Policy periodically to stay informed of how we protect your data.

Farmcomp Oy
Jusslansuora 8, 04360 Tuusula, Finland
Telephone: +358 (0)9 7744 970
E-mail: [email protected]